PRIVACY POLICY

By accessing this website, you entrust us with your personal data. This statement describes the personal data we collect from users, how we process it, the purposes for which we use it, when we disclose it, how we protect it, and the rights related to that data. The collection, processing, and protection of personal data are the responsibility of Vinolog d.o.o., Ulica Božidara Adžije 34, 10000 Zagreb. Through our Privacy and Personal Data Protection Policy, we aim to provide clear information to our website users about the processing and protection of their personal data and enable them to easily monitor and manage their personal data and consents.

Scope of Application

This policy applies to all personal data of website users that we collect, use, or otherwise process, either directly or through our partners. Personal data is any information relating to an identified or identifiable natural person, directly or indirectly (hereinafter: data). Data processing is any action performed on personal data, such as collection, recording, storage, use, transfer, and access to personal data.

The policy does not apply to anonymous data. Anonymous data is data that has been altered in such a way that it cannot be associated with a specific natural person or cannot be associated without disproportionate effort and is therefore not considered personal data under applicable regulations.

Principles of Personal Data Processing

In processing data, we comply with the General Data Protection Regulation and take appropriate security measures to protect the personal data of our users from loss, misuse, or unauthorized access.

Processing involves any procedure performed on personal data, whether by automated or non-automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure, or destruction.

We collect and process personal data only for specified and lawful purposes and do not further process it in ways that are incompatible with the purposes for which it was collected, unless otherwise provided by law or based on the user's consent.

We process personal data securely, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage (e.g., access to users' personal data is restricted to individuals who need it to perform their job).

How We Collect Data

We primarily collect data directly from users, provided voluntarily. During a visit to our website, we may collect certain data provided by users through forms or other interactions with the site. This data may include, but is not limited to:

Name and surname
Postal address
Contact details (phone, email, etc.)
Other data voluntarily provided by users

We also collect data automatically when users interact with our website. This data may include personal information such as IP address, file names accessed, date and time of access, amount of data transferred, access success notifications, web browser, device type, and unique device identification numbers. We may also collect information on how your device interacted with our website, such as pages visited and links clicked.

By collecting this information, we can better understand who visits our website, where visitors come from, and what content they are interested in. We use this information for internal analysis to improve our website's quality and tailor it to our visitors' interests.

Some of this data may be collected using cookies or similar technologies on our website. For details, please refer to the Cookies section.

Use of Collected Data

Protecting users' privacy is important to us, and we want to be completely transparent and clear regarding the processing of users' personal data. Users can always contact us to request changes to their personal data or to express their preferences regarding the purposes for which their data should or should not be processed.

The data users voluntarily provide is used to offer a personalized experience and improve our products and services. We may also use it for:

Protecting the legitimate interests of users and/or the website owner;
Ensuring a superior user experience on the website;
Personalizing the user experience on the website;
Market research and analysis;
Preventing, detecting, and processing misuse of the website;
Enhancing the security of users, employees, products, and services;
Responding to user inquiries;
Processing orders and transactions.

We may also use users' data to send promotional notifications about our services and products through all promotional channels unless the user specifies otherwise. To provide notifications that match users' preferences and habits, we need to use certain user data to create personalized promotional notifications and offers. Users can opt out of receiving promotional notifications at any time. In such cases, users' data will no longer be processed for direct promotional purposes.

We may share anonymous usage data that does not identify users with third parties. We may combine users' data with that of other website users and share it in aggregated and anonymized form with third parties to improve the website's design and functionality, thereby increasing the website's efficiency and user experience for all users.

User Rights

In addition to the active role of users in managing consents, i.e., the right of users to give and withdraw consent at any time, users have the following active roles in accordance with the General Data Protection Regulation: the right to object, correct, delete, access, restrict processing, and data portability. Users can exercise their rights by contacting us or submitting a request via email at vinolog.info@gmail.com.

Cookies

Cookies are small data packets sent from a server to a user's computer. A cookie allows the website to "remember" the actions of visitors from previous visits. Most browsers allow the use of cookies, but users can delete or set a ban on storing them at any time. The most common reasons for using cookies are visitor identification, remembering specific user preferences, assisting in entering information previously entered during prior visits, collecting data for analyses, and promotional campaigns. We do not store sensitive personal information such as addresses, passwords, or other data via cookies.

The purpose of cookies is to improve the user experience when using the website. Information collected by cookies also allows us to enhance the website by assessing usage patterns, tailoring the site to individual user needs, enabling faster searches, etc.

The information stored in cookies is used exclusively by us, except for "third-party cookies," which are used and managed by external entities to provide services we request to improve our services and user experience on our website. These "third-party cookies" are mainly used to obtain access statistics and ensure payment transactions if performed.

Detailed information about the cookies we use on the website is provided to users upon their first visit. Based on the information provided, users give or withhold their consent for the use of cookies. Consent is a voluntary, specific, informed, and unambiguous expression of the user's wishes, giving permission for the processing of personal data related to that user. Consent is not necessary for all data processing and can be freely given and withdrawn at any time.

Types of Cookies

Cookies can be categorized by duration and source. Persistent cookies remain on the computer after closing the browser and typically last from several months to permanently. Session cookies are removed from the computer after closing the browser and allow the website to obtain temporary data, such as comments or the status of a shopping cart.

First-party cookies come from the website the user is viewing and can be persistent or session cookies. These cookies allow the website to store data for future visits. Third-party cookies come from other websites and allow other websites to track the user's usage and behavior on the website being viewed for marketing purposes. Several external services save limited cookies for users (Facebook, Instagram, Google Analytics, and Google Ads).

Cookies can also be classified by function: necessary, performance, functional, or advertising. Necessary cookies are essential for the website's functionality and cannot be disabled. They are typically set in response to actions taken by the user, such as setting cookie preferences, logging in, or filling out forms. Performance cookies allow anonymous tracking of visits and traffic sources, helping us measure and improve the website's effectiveness. They do not store personal data but rely on unique identification of the user's browser and internet device. Functional cookies remember settings that change the behavior or appearance of the website, such as the preferred language or region. Advertising cookies track users across multiple websites to display personalized and relevant ads to individual users, representing value for both publishers and third-party advertisers.

In browser settings, such as Internet Explorer, Safari, Firefox, or Chrome, you can specify which cookies to accept or reject. The location of these settings depends on the type of browser. Use the "help" option in your browser to find the settings you need.

If you choose not to accept certain cookies, you may not be able to use certain website functions.

Changes to the Privacy Policy

Vinolog d.o.o. reserves the right to modify this Privacy Policy at any time. We will publish any future changes to our policy on this page. Please visit this page periodically to stay informed about any changes to our cookie policy.

This policy was last modified on 04.08.2024.